Refund & Return Policy

Fresh products (milk, dahi, paneer, buttermilk)

If there is a quality problem, tell us on WhatsApp within 24 hours of delivery with a photo. We will replace the product or refund you.

Ghee, achar, honey and oil

If a sealed product arrives damaged or you received the wrong item, tell us within 7 days of delivery with a photo of the product and packaging. We will replace it or refund you.

Cancellations

You can cancel an order before it is packed or dispatched for a full refund.

Refund timelines

Approved refunds are sent back to the original payment method. Banks usually take 5–7 working days to show the refund.